The Vision
MEET
Meryleen
Lightfoot
Meryleen is a burnout prevention strategist who helps organizations address one of their most costly challenges: losing talented employees to preventable burnout.
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During her 15+ years in banking, she built a quality assurance department from scratch at FirstMerit Bank. She created processes and workflows that reduced costly defects across 350+ branches. She also achieved a near-zero 0.01% department error rate—expertise she now applies to helping organizations build burnout-resistant operations.
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Later in her career, she experienced what many employees face during organizational transitions—her company downsized, roles consolidated, and she found herself responsible for what had been two positions. She researched her way through burnout and realized this pattern was playing out across corporate America.
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She understands the pressures organizations face and the difficult resource decisions leaders must make. She also knows what employees need to stay resilient through those challenges.
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Her approach addresses both sides: she equips employees with practical prevention strategies while empowering managers to identify and address capacity issues before they escalate into performance problems or resignations. Her methods strengthen employee productivity, engagement, and retention—protecting talent investment while sustaining business results.
Coach
Throughout her professional career of 15+ years, Meryleen trained employees, coached teams, and led process improvement initiatives—developing deep understanding of organizational dynamics and employee capacity challenges, in various roles at Sterling Jewelers Inc., FirstMerit Bank, N.A., and KeyBank, N.A.
Creator
Meryleen was selected to create a quality assurance department from scratch at FirstMerit Bank. She invented her own blueprint—building processes, workflows, policies, and procedures that reduced costly loan defects across 350+ branches and achieved a near-zero 0.01% department error rate. That expertise in creating sustainable, high-performing systems is what she now applies to helping organizations build burnout-resistant operations.
Certified
Meryleen has a B.A. in Political Science from The University of Akron. She is also a certified life coach through Transformation Academy, specializing in workplace burnout.
